Privacy Policy
Your privacy is important to us
Last updated: September 30, 2026
1. Introduction
Welcome to Meta Typing Club ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our typing practice platform and related services.
By using Meta Typing Club, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account (email address, username, password)
- Create or update your profile (name, avatar, language preferences)
- Contact us through our support channels
- Add children to your parent account (child's name, grade level)
Usage Data
We automatically collect certain information when you use our platform:
- Typing performance data (speed, accuracy, progress)
- Lesson completion and practice history
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our typing practice platform
- Personalize your learning experience and track your progress
- Send you important updates about your account and our services
- Improve our platform and develop new features
- Enable teachers to track student progress in their classes
- Allow parents to monitor their children's learning progress
- Respond to your inquiries and provide customer support
- Detect and prevent fraud, abuse, or security issues
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following situations:
- With teachers: Student progress data is shared with assigned teachers for educational purposes
- With parents: Children's progress is shared with linked parent accounts
- With service providers: We use trusted third-party services for hosting, analytics, and email delivery
- For legal reasons: When required by law or to protect our rights and safety
Payments and Billing Information
When you buy a paid plan, or make a one-time or monthly supporter contribution, we process limited billing information to complete and manage the transaction.
Payments are processed by PayPal, our third-party payment processor. Your card or bank details are entered on PayPal's secure systems and are not stored on our servers. We receive only the information needed to manage your subscription, such as the plan, billing status, the last four digits and brand of the card, billing contact, and invoice records.
We use this information to activate and renew your plan, issue invoices and receipts, apply tax exemptions, provide support, and prevent fraud. We do not use payment information for advertising, and we never sell it.
We keep billing and invoice records for as long as needed to meet legal, tax, and accounting obligations. PayPal processes payment data under its own privacy policy, which we encourage you to review.
Payment and billing information relates to the adult who manages an account or makes a contribution, not to student learners. We never request payment information from children.
Advertising and Your Data
Meta Typing Club is funded in part by advertising, which helps keep every lesson free. A paid plan (Plus or Pro) removes advertising for the account that holds it. A parent's or teacher's Pro plan, and a school's paid plan, also remove advertising for the learners they cover. Advertising is non-personalised: we do not build advertising profiles of you and do not sell your personal information to advertisers.
We never run behavioural or targeted advertising to children. A student in a school or family, and any child who registers on their own account, are shown only Meta Typing Club’s own house promotions — no third-party advertising request is ever made for them. For a signed-out visitor on the lesson pages, any advertising request carries a child-directed treatment tag, so no personalised or behavioural ads are served. A school that has chosen an ads-off arrangement shows its students no advertising at all, and no advertisement is ever placed next to the keyboard or the text a learner types.
Advertising is delivered through third-party ad providers that operate under their own privacy policies. These providers may process limited technical data, such as a truncated IP address and device type, to serve and measure non-personalised ads. You can control advertising by choosing a paid plan or by managing your consent preferences in the website footer.
5. Data Security
We protect your information with encrypted connections (HTTPS), passwords stored only in hashed form, and access controls so people see only the data their role allows. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Stored data is encrypted at rest by our database provider, MongoDB Atlas.
Data Retention
We keep each kind of data only as long as we need it to run Meta Typing Club, then we delete it. Some data is deleted automatically after a set time; other data is kept while your account exists and is deleted together with your account.
Deleted automatically after a set time
| Data | How long we keep it |
|---|---|
| Sign-in sessions | About 30 days |
| Browser error reports | 30 days |
| Invitations | 30 days after they expire |
| Audit log (staff and admin actions) | 90 days |
| Result-integrity flags | 180 days |
| Email log | 365 days |
| Per-user email history | 365 days |
| Points history | 400 days |
| Payment-provider event log (if you make a payment) | 400 days |
| Unverified pending sign-ups | 1 day |
| AI content-generation jobs | 1 day |
| School data-export links | About 24 hours |
| Problem reports sent through Keeko, signed in or as a guest without an account | Open reports: deleted after 180 days. Closed: after 90 days for children and guests, after 365 days for everyone else (and always when the account is deleted) |
| Keeko's daily web-answer counter | About 2 days |
| Anonymous "help Keeko get better" notes | 365 days |
| Keeko help usage counts (no personal data) | 400 days |
Kept while your account exists
The following are kept while your account is active and deleted together with the account:
| Data | How long we keep it |
|---|---|
| Your account (name, username, and email for adults) | Until your account is deleted |
| Practice sessions | Until your account is deleted |
| Overall progress | Until your account is deleted |
| Lesson progress and results | Until your account is deleted |
| Assignment submissions | Until your account is deleted |
| Certificates earned | Until your account is deleted |
| Support tickets you send from your account | As long as your account exists; deleted together with it |
6. Children's Privacy
Children under 13 use Meta Typing Club through an account created for them by a parent, or by a teacher or school for schoolwork. That adult or school gives consent for the child. We collect only what lessons need: a name, a username and typing results. We never ask children for an email address, birth date or phone number. A parent can see their child's progress, and can ask us to review or delete the child's data by emailing metatypingclub@gmail.com. We keep a child's information only while their account is active and delete it when the account is deleted.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and data
- Portability: Request a copy of your data in a machine-readable format
- Objection: Object to certain processing of your data
To exercise these rights, please contact us at MetaTypingClub@gmail.com
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. We set no analytics cookies until you agree in our cookie banner.
Essential Cookies
These cookies are required for the platform to function properly. They handle authentication, session management, language preferences, and cookie consent settings. Essential cookies cannot be disabled.
Analytics Cookies (Optional)
With your consent, we use Google Analytics and Microsoft Clarity to see which pages work well and where people get stuck. Clarity hides what you type and personal details on screen. This usage data is linked to an internal account number and is not anonymized. You can change your choice at any time in Cookie Settings. No analytics data is collected until you grant consent. No passwords, payment details, or sensitive personal information is ever captured by these tools.
Managing Your Preferences
You can manage your cookie preferences at any time by clicking "Cookie Settings" in the website footer. You may also control cookies through your browser settings. Rejecting analytics cookies will not affect the functionality of the platform.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Meta Typing Club
Email: MetaTypingClub@gmail.com
Meta Typing Club is operated by BalPary LLC, MetaTypingClub@gmail.com.